Category: Uncategorized

Call Center Staffing and AI The Future of Hybrid Contact Centers

Call Center Staffing

Call center staffing is changing rapidly as artificial intelligence (AI) tools become a standard part of customer service. From chatbots to predictive analytics, AI is helping contact centers operate more efficiently. But technology alone cannot deliver the empathy and complex problem-solving customers demand. The future of AI in contact centers lies in building hybrid workforce solutions that combine advanced automation with skilled human agents.

The Role of AI in Contact Centers

AI is transforming call centers by automating repetitive tasks such as password resets, balance inquiries and appointment scheduling. According to Forrester, companies using AI-powered service tools reduce average handling times by up to 40% (Forrester). This frees up human agents to focus on complex interactions that require empathy and judgment.

In addition, AI can:

  • Predict customer needs by analyzing interaction histories.
  • Route calls more effectively by matching customers to the right agents.
  • Provide real-time coaching to agents through automated prompts and sentiment analysis.

AI brings significant value to call centers, but its true strength is realized only when paired with skilled human staff.

Why Humans Still Matter

Despite these efficiencies, surveys consistently show that customers value speaking with a live agent for nuanced issues. A study by PwC found that 82% of U.S. consumers want more human interaction in the future, not less (PwC).

This is because humans bring capabilities that AI cannot replicate:

  • Emotional intelligence: Understanding tone, stress, and empathy in a way that creates trust.
  • Adaptability: Adjusting to new problems and offering creative solutions.
  • Cultural understanding: Tailoring communication styles to different customer groups.

Without the human touch, contact centers risk frustrating customers, damaging brand loyalty and failing to resolve complex inquiries.

Building Hybrid Workforce Solutions

The future of contact centers is not about choosing between AI and people. It is about integrating both to achieve better outcomes. A hybrid model ensures efficiency without sacrificing quality.

Here are the key steps to build an effective hybrid contact center:

1. Use AI for Efficiency

Leverage AI for routine tasks like FAQs, scheduling and balance checks. This reduces call volumes for agents and allows them to dedicate time to high-value conversations.

2. Hire for Empathy and Communication

When scaling call center staffing, prioritize candidates with strong interpersonal skills. Agents who excel at building rapport and trust are more valuable in an AI-enabled environment.

3. Train Agents to Use AI Tools

AI should not be viewed as a replacement but as a tool. Training agents to use knowledge bases, predictive analytics and real-time prompts helps them resolve issues faster and with greater accuracy.

4. Adopt Flexible Staffing Models

Contact centers often face seasonal surges. Contract or project-based staffing helps organizations scale quickly without overburdening their core teams. Hybrid staffing also provides agility in uncertain economic conditions.

5. Continuously Measure and Adjust

Success in a hybrid workforce requires ongoing evaluation. Organizations should monitor performance metrics like average handling time, first-call resolution and customer satisfaction scores to find the right balance of AI and human staffing.

Benefits of the Hybrid Model

Organizations that invest in hybrid workforce solutions see benefits in three major areas:

  1. Customer Experience
    Customers enjoy faster service for simple tasks while still having access to empathetic agents for complex issues.
  2. Operational Efficiency
    AI handles repetitive tasks, reducing costs and increasing scalability, while human staff focus on value-added interactions.
  3. Employee Satisfaction
    When AI reduces the burden of repetitive calls, employees are less likely to experience burnout. This supports retention and improves morale.

How Amerit Consulting Supports Contact Centers

At Amerit Consulting we connect organizations with skilled call center professionals who thrive in hybrid environments. Whether you need a surge team during peak season or long-term staff who can adapt to AI-driven tools, Amerit provides scalable staffing solutions tailored to your business needs.

Our services include:

  • Rapid staffing for surges: Access pre-vetted candidates ready to handle seasonal spikes.
  • Long-term workforce support: Recruit agents with the empathy and adaptability to succeed in hybrid settings.
  • Compliance-focused staffing: Ensure your workforce meets state and federal regulations.
  • Diversity partnerships: As a Service-Disabled Veteran-Owned Business (SDVOB), Amerit helps clients meet supplier diversity goals.

By combining flexible staffing models with expertise in emerging technology, Amerit empowers organizations to stay ahead in an evolving industry.

The integration of AI into contact centers is not slowing down — if anything, it is accelerating. But the role of humans remains essential. By focusing on call center staffing that emphasizes empathy and adaptability while leveraging AI in contact centers for efficiency, organizations can build a hybrid workforce solution that delivers the best of both worlds.

The companies that succeed in 2025 and beyond will be those that view AI and human agents not as competitors but as partners in delivering excellent customer experiences. With the right staffing strategies and a trusted partner like Amerit Consulting, call centers can scale quickly, remain agile, and deliver the quality service customers demand.

CPA Firm Staffing Retaining Top Talent Year Round

CPA Firm Staffing

CPA firm staffing is one of the most pressing challenges facing accounting leaders in 2025. While firms often manage to ramp up hiring during tax season, many face difficulties retaining their top performers once the rush is over. This cycle of seasonal hiring and high turnover not only increases costs but also creates risks for client relationships and long term growth. To achieve sustainable success, firms must focus on accounting talent retention and adopt smarter post tax season hiring strategies.

Why Talent Retention is Critical for CPA Firms

The accounting profession is experiencing a shrinking talent pipeline. According to the Center for Audit Quality, more than 300,000 U.S. accountants and auditors left their jobs between 2019 and 2021, and Bureau of Labor Statistics data shows a nearly 16% decline in accountant and auditor employment between 2019 and 2022 (CFO Dive).

For CPA firms, this creates two challenges:

  • Staffing for seasonal surges: Tax deadlines and audit cycles demand extra staff, but hiring solely for short term needs can create churn.
  • Retaining high performers year round: Top talent often leaves after busy season due to burnout, lack of career progression or offers from other industries.

By investing in long term workforce strategies, firms can protect client satisfaction, reduce hiring costs and build stronger teams.

Key CPA Firm Staffing Strategies Beyond Busy Season

1. Prioritize Accounting Talent Retention

Keeping your best people is more cost effective than constantly hiring replacements. Building a culture that values professional development, recognizes performance and encourages work life balance helps firms keep top accountants engaged.

2. Create Post Tax Season Career Paths

Many accountants view tax season as a temporary role. By offering clear advancement opportunities such as moving from seasonal staff to permanent positions or training in specialized areas, firms can improve post tax season hiring outcomes and build loyalty.

3. Invest in Technology and Training

The industry is evolving toward digital tools and analytics. Supporting employees with training in data platforms and automation systems reduces burnout and gives teams the skills they need to thrive.

4. Use Flexible Staffing Models

Not every project requires permanent hires. By working with staffing partners, CPA firms can access temporary or project based talent during surges without overloading their core teams. This approach supports both agility and stability.

5. Support Diversity and Inclusion

Expanding recruitment to include diverse candidates opens access to broader CPA firm staffing pipelines. It also helps firms meet client and regulatory expectations for supplier diversity.

How Amerit Consulting Supports CPA Firms

At Amerit Consulting we help CPA firms move beyond the cycle of seasonal hiring and turnover. Our team connects firms with pre-vetted accounting professionals, including CPAs, auditors and specialists with data analytics expertise.

Amerit provides:

  • Flexible staffing solutions for tax season and beyond
  • Support for accounting talent retention by aligning candidates with firm culture and growth opportunities
  • Compliance-ready candidates who understand industry regulations
  • Diversity-focused staffing through our certification as a Service Disabled Veteran Owned Business (SDVOB)

The CPA firm staffing challenges of 2025 will continue to evolve as the profession faces ongoing retirements and increasing client demands. Firms that focus on accounting talent retention and strategic post tax season hiring will be best positioned for long term success.

By partnering with a trusted staffing firm like Amerit Consulting, CPA firms can gain the flexibility, compliance support and access to skilled professionals they need to deliver exceptional service year after year.

Atomic Sector Technical Talent Why the Pipeline Needs a Reset

Atomic Sector Technical Talent Why the Pipeline Needs a Reset

Atomic sector technical talent is critical to America’s clean energy and national security goals. From nuclear power generation to advanced defense projects, the sector depends on engineers, technicians and skilled trades professionals with highly specialized expertise. Yet as retirements rise and fewer new workers enter the pipeline, the industry faces an urgent reset. Without action, nuclear modernization, energy security and compliance with strict safety standards are all at risk.

The State of the Atomic Workforce

The atomic sector employs tens of thousands of highly skilled workers across nuclear energy, defense and advanced manufacturing. However, the workforce is aging rapidly. According to the U.S. Department of Energy’s 2025 U.S. Energy & Employment Report, nearly 40% of nuclear energy professionals are expected to retire within the next decade (DOE USEER).

The loss of institutional knowledge is particularly concerning for a sector where safety, compliance and technical precision are non-negotiable. Meanwhile, fewer students are pursuing nuclear engineering or technical trade careers, leaving gaps at every level of the pipeline.

Why a Pipeline Reset Is Needed

1. Aging Workforce

Retirements are accelerating, with senior engineers and technicians leaving faster than they can be replaced. These exits take decades of expertise with them.

2. Complex Skill Requirements

Roles in the atomic sector demand certifications, federal clearances and advanced training. This significantly limits the pool of eligible candidates.

3. Compliance Pressures

Regulators such as the Nuclear Regulatory Commission (NRC) require strict adherence to safety and training standards. A shortage of compliance-ready staff threatens project timelines and operational safety.

4. Global Competition

Other nations are investing heavily in nuclear power and advanced technologies, competing directly for the same small pool of engineers and technicians.

Key Technical Roles in Demand

The shortage spans across multiple areas of the atomic workforce:

  • Nuclear Engineers: Oversee reactor design, safety and modernization.
  • Radiation Safety Specialists: Ensure compliance with safety standards and protocols.
  • Mechanical and Electrical Engineers: Support infrastructure upgrades and plant operations.
  • Skilled Trades: Welders, machinists, and electricians with nuclear certifications are critical for construction and maintenance.
  • Cybersecurity Specialists: Protect nuclear infrastructure from digital threats.

These roles are essential not only for ongoing projects but also for scaling new clean energy and defense initiatives.

Strategies to Reset the Pipeline

Partnerships with Universities and Trade Schools

Scholarships, internships, and co-op programs encourage students to pursue nuclear careers. Industry investment in education builds interest early.

Apprenticeships and Reskilling Programs

Hands-on training accelerates readiness, while reskilling workers from adjacent industries such as aerospace or defense expands the candidate pool.

Investment in Diversity and Inclusion

Broadening recruitment to underrepresented groups ensures a larger, more sustainable workforce pipeline.

Flexible Staffing Models

Contract and project-based staffing helps organizations manage cyclical demand without permanent overhead.

Compliance-First Training

Embedding NRC and DOE training into staffing strategies ensures that candidates are deployment-ready from day one.

How Amerit Consulting Supports the Atomic Workforce

At Amerit Consulting we help organizations in the nuclear and atomic sectors address technical talent shortages with:

  • Pre-vetted engineers and skilled trades professionals certified for nuclear projects.
  • Compliance-ready staffing solutions, ensuring candidates meet NRC and DOE requirements.
  • Flexible models to scale for outages, modernization, or project-based needs.
  • Supplier diversity benefits as a certified Service-Disabled Veteran-Owned Business (SDVOB), strengthening client bids and meeting federal procurement standards.

Amerit’s tailored approach ensures clients can maintain project timelines, safety standards and compliance while navigating workforce shortages. As the U.S. invests in nuclear modernization and clean energy expansion, demand for atomic sector technical talent will only increase. Projects that require years of preparation and operation cannot succeed without strong workforce pipelines. Employers who prioritize partnerships, apprenticeships and flexible staffing today will secure the talent they need to deliver tomorrow.

The atomic sector faces a defining moment. With retirements accelerating and fewer new workers entering the field, a pipeline reset is critical. Building technical talent through education, reskilling, compliance training and staffing partnerships is the only way to ensure projects remain safe, compliant and on schedule.

Amerit Consulting helps clients meet this challenge by delivering pre-vetted, compliance-ready professionals with the certifications and expertise required to thrive in nuclear energy and defense projects. With Amerit as a partner, organizations can reset their workforce pipeline and secure the technical talent needed to power America’s future.

Compliance Ready Tech Teams What Healthcare Contractors Need

Compliance Ready Tech Teams What Healthcare Contractors Need

Compliance ready tech teams are no longer optional in healthcare contracting. As hospitals, insurers, and healthtech companies expand digital solutions, the risks of non-compliance grow. From HIPAA to HITECH, healthcare contractors face heavy penalties for mishandled data, making staffing one of the most critical pieces of risk management.

Why Compliance-Ready Staffing Matters

The healthcare sector is the top target for cyberattacks. According to IBM’s 2023 Cost of a Data Breach Report, healthcare breaches cost an average of $11 million per incident (IBM Security). Contractors who fail to staff compliance-ready teams put clients at risk of regulatory violations and reputational damage.

Key Skills for Compliance Ready Tech Teams

1. HIPAA and HITECH Expertise

Staff must understand how to handle patient data securely and meet reporting requirements.

2. Cybersecurity Specialization

With ransomware attacks on the rise, security analysts and engineers are critical.

3. Data Privacy and Governance

Teams must manage permissions, access controls, and data-sharing policies in line with regulations.

4. Interoperability Experience

Healthcare IT requires staff who can integrate electronic health records (EHR/EMR) and ensure systems communicate effectively.

5. Cloud Security Knowledge

As more healthcare systems move to the cloud, ensuring secure infrastructure is a top priority.

Strategies for Healthcare Contractors

  • Hire compliance-trained professionals who already have HIPAA certifications.
  • Invest in ongoing training to keep staff current with changing regulations.
  • Leverage staffing partners to fill urgent gaps quickly with pre-vetted talent.
  • Adopt flexible staffing models for short-term projects like EHR upgrades.

Amerit’s Advantage in Healthcare Staffing

At Amerit Consulting we help healthcare contractors build compliance-ready tech teams with:

  • Pre-vetted IT professionals specializing in healthcare compliance.
  • Scalable staffing models for surge or project-based needs.
  • Retention-focused hiring that reduces turnover in critical roles.
  • Supplier diversity support as a certified SDVOB, strengthening bids in healthcare contracting.

By partnering with Amerit, healthcare contractors can ensure compliance, improve security and maintain client trust. Healthcare IT will continue to evolve in 2025, with AI diagnostics, telemedicine and cloud platforms expanding. Contractors that invest in compliance-ready teams today will be best positioned to win bids and deliver value. Those that don’t risk falling behind competitors who make compliance a core staffing strategy. Compliance ready tech teams are the foundation of successful healthcare contracting in 2025. By prioritizing HIPAA expertise, cybersecurity, data governance and interoperability, contractors can reduce risk and protect patients. Amerit Consulting provides the staffing solutions to deliver these teams at scale, ensuring contractors meet regulations and client expectations.

AI Hiring Hard Skills That Matter and How to Spot Them Fast

AI hiring hard skills

AI hiring hard skills are becoming one of the most pressing needs in today’s talent market. As organizations move from experimenting with artificial intelligence to deploying it at scale, the demand for professionals who can design, build and manage AI systems is skyrocketing. Yet not all skills are created equal and companies that cannot identify the right mix of expertise risk stalled projects, wasted budgets and compliance challenges.

Why Hard Skills Matter in AI Hiring

Soft skills like problem-solving and adaptability are valuable, but AI projects hinge on technical execution. A Independent research finds high failure rates. A RAND study notes that, by some estimates, more than 80% of AI projects fail, often due to data, integration and governance issues (RAND). That makes hard skills the foundation for turning strategy into real business value. For employers, knowing which skills to prioritize and how to evaluate them quickly is the key to avoiding costly mis-hires.

Critical AI Hiring Hard Skills

1. MLOps (Machine Learning Operations)

MLOps ensures models are deployed, monitored, and maintained effectively. Without it, models may fail in real-world conditions. Candidates with MLOps expertise are indispensable for production-ready AI.

2. Data Engineering

AI relies on clean, well-structured data. Data engineers build pipelines that make machine learning models usable at scale.

3. Prompt Engineering

As generative AI grows, prompt engineers are emerging as a new specialty. These professionals fine-tune prompts to improve model accuracy and reduce bias.

4. Cloud Computing Expertise

Most AI platforms run on cloud infrastructure. Skills in AWS, Azure or Google Cloud are critical for scalability.

5. Compliance and Security Knowledge

AI is subject to evolving regulations around data privacy and fairness. Candidates who understand compliance frameworks can reduce risk.

Spotting Hard Skills Quickly

Evaluating AI talent requires more than reviewing resumes. Effective strategies include:

  • Technical assessments: Coding challenges and scenario-based tests reveal real proficiency.
  • Portfolio reviews: Candidates with published models, GitHub repositories or research contributions provide tangible proof of skills.
  • Behavioral interviews: Combining technical knowledge with problem-solving shows how candidates approach challenges.
  • Certifications: Credentials in cloud computing, data science, or MLOps add credibility.

The Role of Amerit Consulting

At Amerit Consulting we help organizations source pre-vetted AI professionals with the hard skills needed to succeed. Our services include:

  • Access to MLOps engineers, data scientists, and cloud specialists.
  • Flexible staffing models for project-based or long-term needs.
  • Compliance-ready hiring aligned with industry regulations.
  • Diversity-certified staffing solutions as a Service-Disabled Veteran-Owned Business (SDVOB).

Amerit’s approach ensures clients can spot and secure AI talent quickly, reducing project risks and accelerating ROI. AI hiring hard skills are essential for success in 2025 and beyond. By focusing on MLOps, data engineering, prompt engineering, cloud expertise and compliance, organizations can close the talent gap and scale AI responsibly. Amerit Consulting provides the staffing solutions to help businesses identify and deploy this talent fast, ensuring projects don’t just launch, they succeed.

Staffing Benchmarks CPA Firms Should Be Tracking in 2025

Staffing Benchmarks CPA Firms Should Be Tracking in 2025

Staffing benchmarks have become essential for CPA firms navigating 2025’s talent shortage. With high turnover and a shrinking pipeline of new accountants, firms can no longer afford to make staffing decisions by instinct alone. Measuring performance through consistent benchmarks helps leaders reduce costs, retain top employees and maintain client trust in an increasingly competitive environment.

The State of CPA Firm Staffing

The accounting profession is experiencing one of its most difficult labor markets in decades. According to Accounting Today, more than 300,000 accountants and auditors left the profession between 2019 and 2021 and fewer graduates are entering accounting programs each year (Accounting Today).

For CPA firms, the impact is clear:

  • Positions stay vacant longer.
  • Turnover during and after tax season drains resources.
  • Staff are asked to take on heavier workloads, increasing burnout risk.

Tracking the right staffing benchmarks gives firms visibility into these challenges and supports smarter decision-making.

Key Staffing Benchmarks for 2025

1. Time-to-Hire

This metric tracks how long it takes to fill open positions. Long time-to-hire delays projects and increases strain on existing staff. Firms that reduce this number gain an edge in serving clients on time.

2. Retention Rate

Retaining top performers beyond busy season saves thousands in recruiting and onboarding costs. Monitoring retention also highlights areas where firm culture, workload or compensation may need attention.

3. Utilization Rate

CPA firms must balance billable hours with employee well-being. Overuse of staff can lead to burnout, while underuse reduces profitability. Utilization benchmarks help find the right balance.

4. Quality of Hire

Beyond filling seats quickly, firms need to evaluate whether new hires meet expectations for performance and cultural fit. Measuring this benchmark ensures long-term staffing success.

5. Training Hours per Employee

As technology and regulations evolve, ongoing training is critical. Tracking professional development ensures staff stay compliant and build new capabilities, from data analytics to automation tools.

Why Benchmarks Matter

Benchmarks transform workforce management from reactive to proactive. Instead of waiting for turnover or client dissatisfaction to signal problems, leaders can spot trends early.

For example:

  • A rising time-to-hire may signal the need to improve recruiting strategies.
  • A drop in retention may highlight cultural issues or compensation gaps.
  • Low training hours could put the firm at risk for compliance failures.

Benchmarks also make it easier to justify investments in staffing solutions, whether in technology, training or outsourced support.

The Risks of Ignoring Staffing Benchmarks

CPA firms that fail to track these metrics risk:

  • Higher turnover costs, as employees leave after busy season.
  • Missed deadlines, damaging client trust.
  • Compliance risks, from staff who aren’t up to date on regulations.
  • Lower morale, as employees are overworked without visible improvements.

In a tight labor market, firms cannot afford these risks. Competitors who adopt benchmarks and act on them will attract and retain talent more effectively.

Amerit’s Role in Supporting CPA Firms

At Amerit Consulting we help CPA firms align staffing strategies with measurable benchmarks. Our approach includes:

  • Pre-vetted accounting professionals including CPAs, auditors, and analysts.
  • Flexible staffing models to support tax season surges or project-based needs.
  • Compliance-ready candidates who understand industry regulations.
  • Retention-focused staffing by matching professionals with the right environments.
  • Supplier diversity benefits as a certified Service-Disabled Veteran-Owned Business (SDVOB), enhancing proposals for firms in government contracting.

By partnering with Amerit, CPA firms can improve their benchmarks while reducing risk and costs.

In 2025, the CPA profession will continue to face shrinking pipelines, retirements and new client demands. Firms that treat staffing as a strategic priority will be better positioned to adapt. Benchmarks offer the visibility leaders need to identify challenges, allocate resources and build stronger, more resilient teams.

Smart Hiring Is Now a Procurement Strategy

smart hiring

Procurement leaders have traditionally focused on three things: cost control, supplier relationships and compliance. But in today’s environment of labor shortages and increasing project complexity, smart hiring has emerged as an equally important procurement strategy. For organizations across government contracting, energy, healthcare and financial services, staffing has become a critical component of supplier performance. Procurement teams that factor workforce readiness into their strategies are better positioned to meet deadlines, stay compliant and achieve cost savings.

The Shift in Procurement Priorities

Procurement used to measure success largely by price and delivery. However, labor shortages, compliance risks and skills gaps have elevated staffing to the top of the priority list. The reality is simple: even the best-priced bid cannot succeed without the right people to deliver the work.

  • Government contracts often require cleared, compliance-ready staff. Without them, projects stall.
  • Healthcare providers depend on staffing partners who can deliver IT and clinical talent on short notice.
  • Energy projects hinge on the availability of engineers, technicians and skilled trades.
  • Financial services firms require accountants and analysts with specialized technology skills.

Procurement leaders now view workforce capacity as inseparable from supplier performance.

Why Smart Hiring Matters to Procurement

Workforce Readiness

Suppliers with robust talent pipelines can scale faster and reduce project delays. Procurement leaders know that contracts are only as strong as the staffing strategies behind them.

Compliance Assurance

Staffing strategies that include cleared candidates, certified professionals, and supplier diversity partnerships protect organizations from compliance risks. A staffing gap can mean missed milestones, failed audits, or even penalties. According to the U.S. Small Business Administration’s Federal Contracting Guide, procurement leaders must integrate workforce planning with compliance frameworks to remain competitive (SBA Federal Contracting Guide).

Supplier Diversity

Agencies and enterprises increasingly require supplier diversity in procurement. Partnering with Service-Disabled Veteran-Owned Businesses (SDVOBs) and other certified firms strengthens bids while meeting compliance expectations.

Risk Reduction

Poor hiring leads to high turnover, increased costs, and disrupted project delivery. Procurement leaders now recognize that reducing labor risk is as critical as reducing price.

Smart Hiring as a Procurement Strategy in Action

Consider a government contractor competing for a federal IT services bid. Procurement isn’t just looking at cost; they also evaluate:

  • Does the supplier have a bench of cleared candidates ready to deploy?
  • Can they demonstrate retention strategies that reduce turnover during the contract lifecycle?
  • Do they partner with diversity-certified firms to meet program requirements?

The contractor who answers “yes” to these questions is more competitive, even if their costs are slightly higher. Procurement leaders are prioritizing performance assurance, not just price.

Building Smart Hiring into Procurement

1. Evaluate Supplier Staffing Capabilities

Procurement teams should assess whether suppliers have access to pre-vetted talent, flexible staffing models and compliance-ready candidates.

2. Track Workforce KPIs

Metrics like time-to-fill, retention rate and training hours per employee are now as relevant to procurement as cost savings and delivery times.

3. Require Staffing Partnerships

Suppliers who bring in staffing partners with specialized expertise reduce risk. For example, a call center vendor that partners with a staffing firm can scale up agents during Q1 surges without losing service quality.

4. Incorporate Diversity into Procurement Goals

Supplier diversity certifications such as SDVOB, minority-owned and women-owned are increasingly tied to procurement success. Workforce strategies must align with these requirements.

How Amerit Consulting Bridges Procurement and Staffing

At Amerit Consulting we help procurement leaders integrate smart hiring into their supplier strategies. Our services include:

  • Pre-vetted professionals across IT, engineering, accounting and customer service.
  • Compliance-ready candidates with the certifications, clearances and training required by federal and state programs.
  • Flexible staffing models that scale with project demands, from short-term surge staffing to long-term program support.
  • Supplier diversity benefits as a Service-Disabled Veteran-Owned Business (SDVOB), strengthening procurement compliance and competitiveness.

Amerit ensures that suppliers not only bid competitively but also deliver on time, within budget and in compliance with regulations.

The line between procurement and staffing will continue to blur in 2026. As more industries adopt AI, expand energy projects and manage healthcare and financial regulations, procurement leaders will place increasing emphasis on workforce availability. Price will always matter, but procurement strategies that fail to account for staffing capacity will fall short. Organizations that adopt smart hiring as part of procurement will reduce risk, improve compliance and strengthen supplier performance. Those that don’t may win contracts on paper but struggle to deliver in practice.

Smart hiring is no longer just an HR function, it is a procurement strategy. Workforce readiness, compliance assurance, supplier diversity and risk reduction all hinge on having the right staffing partner. Procurement teams that evaluate suppliers on staffing capacity as well as cost will be best positioned for success in 2026 and beyond. Amerit Consulting bridges the gap between procurement and staffing, delivering pre-vetted, compliance-ready professionals through flexible models that meet the most demanding contract requirements. With Amerit as a partner, procurement leaders can secure not just the right suppliers, but also the right people to ensure every project succeeds.

Engineering Roles Critical to America’s Energy Security

Engineering Roles Critical to America’s Energy Security

Engineering roles are central to America’s energy security. From nuclear modernization to renewable energy integration and grid resilience, engineers design, build and maintain the systems that keep the nation’s energy infrastructure running. Yet in 2025 and heading into 2026, the industry faces severe talent shortages. Nearly half of energy employers report difficulty finding qualified candidates and as retirements increase, the challenge of filling essential engineering positions grows more urgent.

Why Engineering Roles Matter for Energy Security

Energy security is more than ensuring reliable access to electricity and fuel. It also means maintaining the systems that protect national security, power economic growth, and support the clean energy transition. Engineers are at the heart of this mission.

  • Nuclear engineers ensure safe operation and modernization of nuclear plants, which provide about 20% of U.S. electricity.
  • Electrical engineers are critical for upgrading and modernizing the grid to handle renewable energy sources.
  • Mechanical engineers support infrastructure projects, from turbines to power plants, that keep systems efficient.
  • Environmental engineers balance expansion with sustainability by addressing emissions, water use and waste.
  • Cybersecurity engineers protect energy networks from escalating cyber threats.

Without a robust pipeline of these professionals, America risks energy shortages, cost spikes and compromised infrastructure resilience.

Workforce Challenges in 2025

The U.S. Department of Energy’s 2025 U.S. Energy & Employment Report notes that nearly 40% of energy-related jobs are hard to fill due to skill shortages (DOE USEER). Skilled engineers are among the hardest to source.

Challenges include:

  • Aging workforce: Many engineers in nuclear and conventional energy sectors are nearing retirement, creating knowledge gaps.
  • Training gaps: Universities graduate fewer students in energy-related disciplines compared to overall demand.
  • Compliance pressure: Engineers must meet safety and environmental standards, requiring additional certifications that narrow the candidate pool.
  • Global competition: As other nations invest in nuclear and renewable energy, they compete for the same limited pool of specialized engineers.

Key Roles Driving America’s Energy Security

1. Nuclear Engineers

Responsible for reactor safety, modernization and compliance, nuclear engineers are indispensable to both energy supply and national security. The retirement wave makes this role particularly urgent.

2. Electrical Engineers

The clean energy transition depends on modernizing the U.S. grid. Electrical engineers design systems that integrate renewables while maintaining stability and reliability.

3. Mechanical Engineers

From wind turbines to fossil fuel plants, mechanical engineers ensure infrastructure operates efficiently and safely. They also play a key role in extending asset lifecycles.

4. Environmental Engineers

Sustainability and compliance with EPA regulations are central to energy projects. Environmental engineers evaluate environmental impacts and design mitigation strategies.

5. Cybersecurity Engineers

Energy systems are increasingly digital. Protecting them from cyberattacks is now as important as maintaining physical infrastructure. Cybersecurity engineers safeguard operations from threats that could disrupt national energy security.

Strategies to Build the Next Generation of Engineers

Partnerships with Universities

Scholarships, internships and research funding encourage students to pursue careers in energy engineering. Early engagement builds stronger pipelines.

Apprenticeships and Reskilling

Hands-on programs and transitioning workers from industries like aerospace or defense help close skills gaps.

Flexible Staffing Models

Contract and project-based engineers allow companies to scale up quickly for major projects without long-term overhead.

Compliance Training

Providing engineers with NRC, OSHA and DOE training ensures they are deployment-ready and reduces project delays.

Amerit’s Role in Engineering Staffing

At Amerit Consulting we help energy companies and contractors meet the urgent demand for engineering talent. Our services include:

  • Pre-vetted engineers in nuclear, electrical, mechanical, and environmental fields.
  • Compliance-ready professionals with certifications and clearances required for sensitive projects.
  • Flexible staffing models that allow organizations to scale for construction, outages or modernization projects.
  • Supplier diversity support as a Service-Disabled Veteran-Owned Business (SDVOB), strengthening bids and helping clients meet federal requirements.

Amerit ensures clients have access to the right engineering talent, reducing project delays and protecting America’s energy security. The next decade will see unprecedented investment in clean energy, nuclear modernization and infrastructure upgrades. Engineers will be at the center of every initiative and workforce shortages will remain one of the biggest risks. By building pipelines now, reskilling adjacent workers and leveraging staffing partners, organizations can close gaps and ensure they meet both current and future demand. Energy security depends as much on talent as on technology and the U.S. cannot afford to fall behind. Engineering roles are not just another category of jobs, they are essential to America’s energy security. From nuclear safety to cybersecurity, engineers ensure that energy systems remain safe, reliable and resilient. But with retirements looming and shortages growing, a national workforce reset is urgently needed.

Amerit Consulting provides the staffing solutions to close this gap. By delivering pre-vetted engineers, compliance-ready talent and flexible workforce models, Amerit helps clients strengthen their projects and safeguard the future of America’s energy.

Talent Availability for AI Integration in Healthcare and Finance

Talent Availability for AI Integration in Healthcare and Finance

Talent availability for AI integration has quickly become one of the most pressing concerns for organizations in both healthcare and finance. As artificial intelligence reshapes diagnostics, patient care, fraud detection and investment strategies, the demand for skilled professionals is skyrocketing. Yet the supply of talent capable of bridging technical expertise with industry-specific knowledge remains limited. For organizations in these sectors, solving the talent gap is no longer optional, it is a prerequisite for innovation, compliance, and competitiveness.

Why AI Talent Matters in Healthcare and Finance

Healthcare and finance share a unique set of challenges when it comes to AI adoption.

  • Healthcare depends on AI to improve diagnostics, support clinicians, streamline administrative tasks and personalize patient care. Electronic health records, predictive analytics, and AI-powered imaging tools all require staff who understand both technology and medical regulations like HIPAA.
  • Finance leverages AI for fraud detection, risk modeling, credit scoring and algorithmic trading. These applications require deep knowledge of financial systems alongside data science and machine learning expertise.

In both industries, failing to secure the right talent puts organizations at risk of falling behind competitors who can move faster and deploy AI responsibly.

The Scope of the Talent Shortage

AI adoption is outpacing workforce readiness. According to the World Economic Forum’s Future of Jobs Report 2023, nearly 23% of jobs worldwide are expected to change by 2027 due to AI and automation (WEF). Yet, fewer professionals possess the combination of domain knowledge and AI skills required to fill these emerging roles.

In healthcare, shortages are most acute in:

  • Clinical informatics specialists who can interpret AI outputs in a clinical context.
  • Cybersecurity experts who can protect sensitive patient data from breaches.
  • AI project managers who can balance regulatory compliance with technical execution.

In finance, the gaps include:

  • Machine learning engineers who can build fraud detection and risk models.
  • Data governance specialists who ensure compliance with evolving financial regulations.
  • AI ethicists who can address bias and fairness in lending and investment algorithms.

Challenges Facing Employers

Employers in healthcare and finance face several hurdles in addressing talent availability for AI integration:

  1. High competition for scarce talent: Tech companies often lure away AI professionals with higher salaries and flexible roles.
  2. Regulatory complexity: Hiring staff who understand both AI and compliance frameworks like HIPAA or SEC requirements is challenging.
  3. Rapid technology evolution: AI tools evolve faster than workforce training programs, making it difficult to keep skills current.
  4. Retention risks: Employees with AI expertise are in such high demand that retention strategies must be more robust than in traditional roles.

Strategies to Improve Talent Availability

1. Invest in Upskilling and Reskilling

Organizations cannot rely solely on external hires. Upskilling existing employees in AI, machine learning and compliance ensures that institutional knowledge is preserved while expanding technical capacity.

2. Build Academic Partnerships

Collaborating with universities, research institutions and certification programs creates pipelines for new graduates entering healthcare and finance with AI skills.

3. Leverage Flexible Staffing Models

Not all AI projects require permanent hires. Contract and project-based staff provide access to niche expertise without long-term commitments, making AI adoption more cost-effective and agile.

4. Prioritize Compliance and Ethics Expertise

Recruiting professionals with experience in healthcare or financial regulations ensures that AI systems meet both technical and legal standards.

5. Work with Specialized Staffing Partners

Staffing partners that focus on AI and compliance-ready talent help organizations close gaps faster than internal recruiting alone.

The Role of Amerit Consulting

At Amerit Consulting we help healthcare and finance organizations navigate the challenges of talent availability for AI integration. Our approach includes:

  • Pre-vetted AI professionals with experience in healthcare and financial systems.
  • Flexible staffing solutions to scale projects quickly without inflating long-term costs.
  • Compliance-ready hiring aligned with HIPAA, SEC and other industry regulations.
  • Supplier diversity support as a certified Service-Disabled Veteran-Owned Business (SDVOB).

By partnering with Amerit, organizations gain access to the right mix of technical and industry-specific expertise needed to integrate AI successfully.

The talent gap in AI integration will not close overnight. As demand grows, healthcare and finance employers must rethink how they attract, train and retain staff with these critical skills. Success will depend on long-term workforce strategies, investments in education and training and partnerships that expand access to pre-vetted talent. Organizations that address talent availability today will be positioned to harness AI’s potential in 2026 and beyond. Those that delay risk higher costs, compliance failures and lost market share. Talent availability for AI integration in healthcare and finance has become a defining challenge. By investing in training, building academic partnerships, adopting flexible staffing models and leveraging staffing partners, organizations can close the talent gap and achieve responsible AI adoption.

Amerit Consulting is ready to help clients in these industries secure the workforce they need to innovate while staying compliant. With the right talent strategies, healthcare and finance can move beyond pilot projects to fully integrated AI solutions that improve patient care, enhance financial security and drive competitive advantage.

Clinical IT Staffing Building Teams for EMR and EHR Upgrades

Clinical IT Staffing Building Teams for EMR and EHR Upgrades

Clinical IT staffing is one of the most pressing priorities for healthcare organizations in 2025. As hospitals and health systems modernize their electronic medical record (EMR) and electronic health record (EHR) platforms, the demand for professionals who can bridge clinical workflows with technology is higher than ever. These projects are complex, compliance-driven, and central to patient safety. Without the right talent, upgrades risk costly delays, security vulnerabilities and frustrated end users.

Why EMR and EHR Upgrades Matter

EMR and EHR platforms are more than just digital filing cabinets, they are the backbone of modern healthcare. These systems allow providers to document, share and analyze patient information in ways that improve outcomes, reduce errors and meet regulatory obligations. Yet many organizations still rely on outdated or fragmented platforms.

Upgrades are critical for:

  • Compliance: Meeting HIPAA, HITECH and interoperability standards.
  • Cybersecurity: Protecting against increasingly frequent and costly data breaches.
  • Efficiency: Improving documentation workflows and reducing time spent on administrative tasks.
  • Patient Experience: Enabling digital portals, telehealth and mobile access.

Without skilled clinical IT staffing, even the most advanced system upgrades can fall short.

The Healthcare IT Talent Gap

Roles such as cybersecurity analysts, data protection officers and compliance managers remain difficult to fill. A 2023 HIMSS Healthcare Cybersecurity Survey found that recruiting qualified cybersecurity professionals was cited as a top workforce challenge by about 74% of respondents and retaining them was also a major concern.

Roles in highest demand include:

  • Clinical informaticists to align EMR/EHR tools with clinical workflows.
  • EHR analysts certified in Epic, Cerner, Allscripts or Meditech.
  • Cybersecurity specialists with healthcare compliance knowledge.
  • Data integration experts to ensure interoperability between systems.
  • Project managers who understand both IT and healthcare operations.

The combination of technical complexity and regulatory oversight means these roles are not easy to fill and demand far exceeds supply.

Strategies for Building Strong Clinical IT Teams

1. Prioritize Compliance Skills

Every EMR/EHR upgrade must meet HIPAA and other regulations. Hiring professionals who already understand compliance frameworks reduces the risk of violations and protects patient trust.

2. Invest in Training Existing Staff

Upskilling internal IT and clinical staff is one of the most effective ways to build capacity. Training programs in Epic or Cerner certifications, as well as HIPAA privacy and security, help organizations grow their own talent pipelines.

3. Use Flexible Staffing Models

Because upgrades are time-bound, many roles are not needed permanently. Leveraging contractors and project-based professionals allows organizations to scale up during implementation and scale down afterward without unnecessary overhead.

4. Build Cross-Functional Teams

Successful upgrades require collaboration between clinicians, compliance officers and IT professionals. By structuring teams with representatives from each group, organizations ensure that new systems are both technically sound and user-friendly.

5. Partner with Staffing Providers

Specialized staffing partners provide access to pre-vetted professionals with the right certifications and healthcare experience. This reduces hiring timelines and ensures organizations can move forward with confidence.

Benefits of Effective Clinical IT Staffing

When healthcare organizations prioritize clinical IT staffing, they gain measurable benefits:

  • Stronger compliance with reduced risk of HIPAA violations
  • Improved project outcomes, with upgrades delivered on time and on budget
  • Better user adoption, as clinicians have input in system design and training
  • Reduced downtime, ensuring patient care is not disrupted during transitions
  • Enhanced data security, protecting against costly breaches

How Amerit Consulting Supports Clinical IT Staffing

At Amerit Consulting we help healthcare organizations close the gap between clinical operations and technology. Our staffing solutions provide:

  • Pre-vetted IT professionals with vendor certifications and compliance expertise
  • Flexible staffing models for contract, project-based or long-term hiring needs
  • Rapid deployment of teams to meet urgent upgrade timelines
  • Support for supplier diversity goals as a certified Service-Disabled Veteran-Owned Business (SDVOB)

Amerit’s approach ensures that healthcare providers can implement EMR and EHR upgrades smoothly while maintaining compliance and protecting patient safety.

The future of healthcare is increasingly digital, and EMR/EHR platforms are evolving to support AI, predictive analytics and advanced population health tools. As these technologies expand, the demand for clinical IT staffing will only increase.

Organizations that act now to build strong IT teams will be better positioned to meet compliance requirements, deliver excellent patient care and innovate in digital health. Those that ignore the staffing challenge risk falling behind in both compliance and patient satisfaction.

Upgrading EMR and EHR systems is one of the most complex and important undertakings in healthcare today. Success depends not only on the technology but on the people who implement, manage and secure it. By focusing on clinical IT staffing, healthcare organizations can bridge the gap between compliance, security and patient care.

Amerit Consulting is committed to helping healthcare organizations find the right talent to achieve successful upgrades and long-term resilience in a rapidly evolving digital landscape.